When you open an account with 69bet, you share certain information with us. This policy clearly explains how that data is stored, why it is kept, and who will never have access to it.
Our Commitment to Protecting Your Information
How 69bet Protects Your Privacy — Six Core Commitments
When you register and use 69bet, we collect certain information. This falls into two categories — what you provide voluntarily and what is collected automatically.
| Data Types | Example | How It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Upon Registration |
| Contact Information | Mobile number, email address | Upon Registration |
| Financial Information | BKash/Nagad number, transaction history | For Payments |
| Device Information | IP address, browser, and operating system | Automatic |
| Gaming History | Bet records, game sessions, winnings | Automatic |
We never store your full card number or CVV directly. Payment information is always processed through an encrypted payment gateway.
69bet uses your information only for specific, legitimate purposes. We do not collect any data beyond what is necessary.
Your information is never transferred to third parties for advertising purposes. This is an absolute, non-negotiable policy at 69bet.
69bet follows the highest industry standards in data protection. Our security measures are multi-layered:
All communications between your device and 69bet servers are encrypted using TLS 1.3 protocol.
Data stored on our servers is protected with AES-256 encryption. Direct database access is strictly restricted.
Only authorized personnel may access specific data. All access is logged.
External security experts conduct regular audits of 69bet systems.
The 69bet website and app use cookies. Cookies are small text files stored on your device that help enhance your browsing experience.
You can disable cookies through your browser settings, though doing so may affect the functionality of certain features.
69bet never stores your password or financial information via cookies.
69bet does not sell or transfer your personal information to third parties. However, data may be shared in the following limited circumstances:
All third parties we work with are bound by strict confidentiality agreements with 69bet.
69bet retains your information only for as long as needed. Retention periods vary depending on the type of data:
| Data Types | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | Service Delivery |
| Financial Transactions | 5 Years | Legal Obligations |
| Gaming History | 3 Years | Dispute Resolution |
| Log Files | 90 Days | Security Monitoring |
| Cookie Information | 30 Days | Session Management |
69bet believes you should have full control over your personal information. You are entitled to the following rights:
To exercise any of these rights, contact the 69bet support team. Requests are typically resolved within 30 business days.
69bet firmly believes that minors should stay completely away from online gaming. Our services are strictly for individuals aged 18 and above.
We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor has used our platform, all data associated with that account will be deleted immediately.
If you know of a minor who has been using 69bet, please contact our support team immediately.
69bet may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
For significant changes, you will be notified via app notification or email. Please keep notifications enabled on the 69bet app.
Continued use of the platform after any policy update will be considered your acceptance of the revised policy.
For any questions, concerns, or requests regarding our Privacy Policy, please contact the 69bet customer support team.
You've read our Privacy Policy and know our commitments. Now open your account with confidence and enjoy the best of 69bet.